Looking for Answers about Alcatel ONE TOUCH Alcatel ONE TOUCH Premiere™?

Customer questions and answers for
Alcatel ONE TOUCH Premiere™

Applicable Shared Connect Plan required for 90 days. New 2 yr. agmt. and $35 act. fee applies.Applicable Simple Connect Plan required. $35 act. fee applies.Applicable Data Plan required for 90 days. New 2 yr. agmt. and $35 act. fee applies.Applicable Shared Connect Plan required for 90 days. New 2 yr. agmt. applies.The Alcatel ONE TOUCH Premiere is the next generation of messaging devices. It gives you an enhanced mobile web experience, packed with pre-loaded applications, plus an integrated 2.8" capacitive touchscreen in addition to a built-in full QWERTY keyboard. Plus, get one touch access to essential applications for quick and easy web browsing, social networking and e-mail.
Customer questions and answers:
160 Questions
 | 
141 Answers
Overall rating:
2.261 out of 5
2.3
out of
5
(65 Reviews)65

Customer questions and answers for Alcatel ONE TOUCH Alcatel ONE TOUCH Premiere™

Question

IS THIS AN ANDROID PHONE?

asked 2 years, 3 months ago
Customer avatar
by
RANDYX
on Alcatel ONE TOUCH Premiere™
-2points
0out of 2found this question helpful.
6 answers
Answers
answer 1
yes this is an android powered device
answered 1 year, 6 months ago
Customer avatar
by
Legend11
0points
0out of 0found this answer helpful.
answer 2
Yes, just download amazon app store and only some of the games are compatible such as: Fruit ninja, Flow free, jetpack joy ride, finger slayer, paper toss. maybe more i will have to look, great buy.
answered 1 year, 6 months ago
Customer avatar
by
Alcatel info
+1point
1out of 1found this answer helpful.
answer 3
More or less the answer is no. It does have android on it but its not android "smart phone". It has the same menu look to it but it does not have an app store. Meaning what comes on the phone is what you get. You can't download more apps so that's why I say it is not.
answered 1 year, 10 months ago
Customer avatar
by
Kris
Wisconsin, USA
+3points
3out of 3found this answer helpful.
answer 4
Yes, skinned Android 2.3.x
answered 2 years, 3 months ago
Customer avatar
by
zark
Seattle, WA, USA
0points
2out of 4found this answer helpful.
answer 5
No its not!!!
answered 2 years, 3 months ago
Customer avatar
by
Android Fan
-5points
1out of 7found this answer helpful.
answer 6
Yes.
answered 2 years, 3 months ago
Customer avatar
by
STARWARSROCKS29
0points
2out of 4found this answer helpful.
Question

Does the Alcatel ONE TOUCH Premiere require a data plan?

asked 2 years, 3 months ago
Customer avatar
by
Drake
Cedar Rapids, IA
on Alcatel ONE TOUCH Premiere™
+9points
10out of 11found this question helpful.
5 answers
Answers
answer 1
No, it does not.
answered 1 year ago
Customer avatar
by
pita
+1point
1out of 1found this answer helpful.
answer 2
No it does not require a data plan. I just purchased this phone on May 13, 2013 and I got it without a data plan. It used to require one as a smart phone, but they've changed that now.

You have to make sure that they know not to activate data on the line when you buy it and if you buy it in the store have an associate show you how to turn the data on the physical phone off and on (because sometimes it can still charge you for the data if you are using the internet via wifi and have the data switch on) but you need to know how to turn it on in order to view picture messages. The turning the data switch on the phone off is merely a precaution so I don't do something that will accidentally charge data to our plan.
answered 1 year, 6 months ago
Customer avatar
by
Jananae
Rockford, IL
+5points
5out of 5found this answer helpful.
answer 3
Actually, no, it doesn't require a data plan. One of my friends has this phone and she does not have a data plan on it. But, wherever WiFi is, she can connect to get on the internet. So its internet works like an iPod kind of.
answered 1 year, 7 months ago
Customer avatar
by
Abbi
Fieldon, IL 62031, USA
+3points
3out of 3found this answer helpful.
answer 4
yes, you are required to have at least 200mb of data for this phone.
answered 2 years, 3 months ago
Customer avatar
by
janae
Cedar Rapids, IA, USA
-2points
5out of 12found this answer helpful.
answer 5
Yes it does
answered 2 years, 3 months ago
Customer avatar
by
STARWARSROCKS29
-1point
4out of 9found this answer helpful.
Question

can you add music to this phone via laptop or desktop?

This is my little sisters phone, and she wants music... But i cant figure out to do it.. or if i even can.
asked 1 year, 4 months ago
Customer avatar
by
eternitysky
athens
on Alcatel ONE TOUCH Premiere™
0points
1out of 2found this question helpful.
4 answers
Answers
answer 1
Yes you can add music to this phone using a laptop or desktop computer. I have this phone and currently have 186so ngs on my phone.
How to do so?

1. Connect your phone to your computer using a USB cord. (Either one you have purchased seperatly to fit your phone, or the one that came with your wall charger)
2. Make sure it is connected (a screen should pop up on your phone saying "connect to USB storage". Click that button and an option should pop up on your computer asking what you wish to do with this device. You should click the folder file saying "manage files".)
3. Transfer your music to the folder titled music in your phones storage.
4. When you are done transfering music safely disconnect your phone by ejecting from the computer and clicking the button on your phone "disconnect from USB storage" and then unplug your phone.
5. To access your music click on the menu icon on your phone and then scroll until you see another icon titled music. Click on that and all your music should appear on the screen.
6. Just click on a song title to play and press the home screen toexit.
7. Yes you can multitask while listening to music. Although any other sound required by the phone will shut the music off temporarily.

Good luck hope my answer was helpful. :-)
answered 1 year ago
Customer avatar
by
Stacithegenius180
+1point
1out of 1found this answer helpful.
answer 2
you can but i cant figure out how to because every time my computer tells me to put in the disc with the program for the phone saying that it should have come with the phone, which it didnt!
answered 1 year ago
Customer avatar
by
jazz
0points
0out of 0found this answer helpful.
answer 3
Yes, you can! I used the USB cable to connect to my laptop computer & copied music files over to the phone. They saved onto the SD card (that comes with the phone). I'm not sure if you can put the music onto the phone without that card, however.
answered 1 year, 4 months ago
Customer avatar
by
Sally
IA
+1point
1out of 1found this answer helpful.
answer 4
No you cannot!
answered 1 year, 4 months ago
Customer avatar
by
shorty
-3points
0out of 3found this answer helpful.
Question

Is this a internet phone like would it add more money to my bill because of internet?

asked 2 years ago
Customer avatar
by
St3f
Wisconsin, USA
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
We have 3 of these phones, and it does NOT require a data plan at US Cellular. We are taking them back to the store today though. It won't send or receive picture messages, has turned off and then the screen flashes when you try to turn it back on. Had to go online to figure out what steps to take to get it working again. Battery life is minimal. Wouldn't recommend.
answered 1 year, 5 months ago
Customer avatar
by
Gretchen
0points
0out of 0found this answer helpful.
answer 2
I got the phone and I don't have a data plan for it but I can connect it to wifi whenever so yeah. If you get it ask about blocking the data from it if you don't wanna pay extra.
answered 1 year, 7 months ago
Customer avatar
by
crystal
Bend, OR, USA
+2points
2out of 2found this answer helpful.
answer 3
Yes, it would increase your bill; a data plan is required with this phone.
answered 1 year, 10 months ago
Customer avatar
by
Kris
Wisconsin, USA
-6points
0out of 6found this answer helpful.
Question

Can i put a song as my like text ringtone?

How do i put one of my own ringtones as my text ringtone
asked 1 year, 7 months ago
Customer avatar
by
mkcvball
Apple River, IL, USA
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Go to Messaging
Hit the key to the left of the 'home' button
A menu should pop up.
Hit 'Settings'
Scroll down to Notification Settings
hit 'select ringtone'
Chose ringtone!
answered 1 year, 1 month ago
Customer avatar
by
atrey
-1point
0out of 1found this answer helpful.
answer 2
yes you can. play the song, and click on the media player, then click the options button(the one to the left of home button) and click use as ring tone
answered 1 year, 5 months ago
Customer avatar
by
jake
+2points
2out of 2found this answer helpful.
answer 3
I had the same question and I went to the store and they told me you cant do that with this phone makes me so mad all it does in ding whats up with that :(
answered 1 year, 5 months ago
Customer avatar
by
snappy
illinois
0points
0out of 0found this answer helpful.
Question

How do I turn on picture messaging? It won't let me download pics people send me.

asked 1 year, 5 months ago
Customer avatar
by
Jazzy
Clarksville
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
I Don't have a data plan and have the one touch. So when they say turn on data to receive or send pictures it makes me even nervous. When I got it the salesman there did tell me he would disable the feature of data if I happen to turn it on. Still not sure if that's true.
answered 6 months ago
Customer avatar
by
Nope sorry
0points
0out of 0found this answer helpful.
answer 2
All you do. is go to settings, wireless and networks, click on mobile networks and press on data enabled. even if you dont have a data plan this will work
answered 10 months ago
Customer avatar
by
jordon.bender
Lone Rock, WI, USA
+1point
1out of 1found this answer helpful.
answer 3
Unless you have the data plan you can not send or receive picture or video messages.
answered 1 year, 4 months ago
Customer avatar
by
woody01
Cedar Rapids, IA, USA
0points
0out of 0found this answer helpful.
Question

does the phone have a sim card or sd card in it?

asked 8 months ago
Customer avatar
by
Hayley
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
The Alcatel ONE TOUCH Premiere™ uses a micro SD card.
answered 7 months ago
Customer avatar
by
CommunityAnswer
0points
0out of 0found this answer helpful.
answer 2
The phone does not support sim cards, but it does come with a small storage SD. It should already be in the phone.
answered 7 months ago
Customer avatar
by
slhaase
Madison, WI, USA
0points
0out of 0found this answer helpful.
answer 3
Yes, it comes with a micro sd card. I don''t remember the size of the card but it does come with a micro sd card. Either 512 mb or 2 gig? I am not sure on the size.
answered 7 months ago
Customer avatar
by
Spiffy
Moline, IL, USA
0points
0out of 0found this answer helpful.
Question

Is this phone an Android phone?

asked 2 years, 3 months ago
Customer avatar
by
Android fan
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No it isn't but you do have to pay a tad more or at least my parents did.
answered 2 years, 3 months ago
Customer avatar
by
Jon
-1point
0out of 1found this answer helpful.
answer 2
No it is not.
answered 2 years, 3 months ago
Customer avatar
by
thunder13
-1point
0out of 1found this answer helpful.
Question

does this phone have a speakerphone? 909b

asked 2 years, 3 months ago
Customer avatar
by
Janice
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes.
answered 1 year, 10 months ago
Customer avatar
by
mer
0points
0out of 0found this answer helpful.
answer 2
yes :)
answered 2 years, 3 months ago
Customer avatar
by
janae
Cedar Rapids, IA, USA
0points
0out of 0found this answer helpful.
Question

do you download music, games, ect. from the android market?

asked 2 years, 3 months ago
Customer avatar
by
des
New Bern, NC, USA
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You can not get to the Google Play store on this phone, but you are able to use third party sites such as the amazon app store. That works great. If you can get a Wi-Fi connection I suggest using that and save your data usage.
answered 1 year, 7 months ago
Customer avatar
by
That Guy PC
Rockford, IL, USA
+1point
1out of 1found this answer helpful.
answer 2
unfortunately, you cannot download any new apps on this phone, but does come preloaded with some pretty useful/neat ones.
answered 2 years, 3 months ago
Customer avatar
by
janae
cedar rapids, ia
-1point
0out of 1found this answer helpful.
Question

does this phone have cool photo features?

does this phone have cool features on the camera, like optional frames, and color changes, black and white, sepia, etc?
asked 2 years, 3 months ago
Customer avatar
by
june
Cedar Rapids, IA, USA
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes. Go to your camera and click the little gear icon at the top right corner of the screen. Then Scroll down until you find option that say : Mono, Sepia, Negative, Etc.
answered 10 months ago
Customer avatar
by
Sam RD
Centerville, IA 52544, USA
0points
0out of 0found this answer helpful.
answer 2
No. It has standard photo settings like exposure, white balance, flash, up to 4x zoom and has a store location setting but that's it. No cool outlines or anything like that.
answered 1 year, 10 months ago
Customer avatar
by
Kris
Wisconsin, USA
0points
0out of 0found this answer helpful.
Question

How come you cant get nay more apps on this phone

asked 1 year, 11 months ago
Customer avatar
by
Chris
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Use your browser to search for 1mobile market or similar app store and you should be able to get apps without having a data plan on the phone. The google app store does not work on this phone without a data plan on it and maybe not even then, but 1mobile market is good and features all free apps.
answered 1 year, 6 months ago
Customer avatar
by
Jananae
Rockford, IL
+2points
2out of 2found this answer helpful.
answer 2
This phone does not have google play store and does not allow for downloading of apps.
answered 1 year, 10 months ago
Customer avatar
by
Kris
Wisconsin, USA
-2points
0out of 2found this answer helpful.
Question

save text message

asked 1 year, 10 months ago
Customer avatar
by
sena
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
To lock one message into your phone you can hold down on the message and a menu will pop up and in that menu there will be the option to lock the message click that.
answered 1 year, 2 months ago
Customer avatar
by
Chloffe
Augusta, ME, USA
0points
0out of 0found this answer helpful.
answer 2
I don't see a question here. Can you rephrase?
answered 1 year, 8 months ago
Customer avatar
by
john0518
Tulsa, OK, USA
0points
0out of 0found this answer helpful.
Question

Can I download Kik and/or Snapchat?

asked 1 year, 3 months ago
Customer avatar
by
Vobbeeq
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Well, I went and downloaded an app store for my Alcatel ONE TOUCH Premier™ called "1Mobile Market" from which I had downloaded Youtube, Tumb1r, Pandora, and even Netflix (Which I do not suggest because it is extreamly slow). I wouldn't know about Kik and/ or Snapchat but it is most likley possible!
answered 11 months ago
Customer avatar
by
mary louanne
0points
0out of 0found this answer helpful.
answer 2
Nope.
answered 1 year ago
Customer avatar
by
pita
0points
0out of 0found this answer helpful.
Question

picture messages

my alcatel cell phone won't let me open picture messages. It says curently unable to download try again later.. this was 3 days ago and I still can't open it.???
asked 1 year, 2 months ago
Customer avatar
by
jess
on Alcatel ONE TOUCH Premiere™
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Turn on your data and try again...
answered 1 year, 1 month ago
Customer avatar
by
rach542
0points
0out of 0found this answer helpful.
answer 2
I just went to the store because of this. Apparently you have to go to Settings>Wireless & networks>Mobile networks > enable data (check it) . The guy at the store said you don't need to have a data plan. Problem solved!
:)
answered 1 year, 2 months ago
Customer avatar
by
crystal
Sussex, WI, USA
+1point
1out of 1found this answer helpful.
Question

how to download games

asked 1 year, 1 month ago
Customer avatar
by
xavier
desoto
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You can download games actually! You have to download the amazon appstore. Im not sure what games are compatible but you can have fun with it! :)
answered 1 year ago
Customer avatar
by
Kman7
-1point
0out of 1found this answer helpful.
answer 2
You only get the apps it came preloaded with.
answered 1 year ago
Customer avatar
by
pita
+1point
1out of 1found this answer helpful.
Question

how can i get my alcatel 1 touch prepaid android from us cellular to download apps from googleplay?

everytime i try to download apps music ect i get a message that my phone doesnt support downloads from googleplay. also i recently changed my gmail account password & now my email app on my phone wont let me connect to my emails. i went to my local us cellular store in summersville wv & couldnt get them to help me to fix it. please help!!
asked 8 months ago
Customer avatar
by
confused
Cowen, WV 26206, USA
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Go to the US Cellular site and on the left side it will say download, go to that page and click your phone and it will tell you what to do to download apps.
answered 7 months ago
Customer avatar
by
CommunityAnswer
0points
0out of 0found this answer helpful.
answer 2
You can't connect to Google Play. The Alcatel One Touch is an android phone but it cannot access Google Play. The good news is you can still get apps, just not from Google Play. There are many free services like amazon that you can get apps.

As for your email, you'll have to go into your email settings and change the password there. If it is the default email app, load the app and hit your settings (or options?) button. It is the physical key on the keyboard to the right of the Answer button. From there you can change your settings.
answered 8 months ago
Customer avatar
by
Spiffy
Moline, IL, USA
0points
0out of 0found this answer helpful.
Question

why do some text messages I get say download. Do I have to turn on my data plan to read these messages?

asked 7 months ago
Customer avatar
by
lj
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, these are MMS messages and require data to be turned on.
answered 6 months ago
Customer avatar
by
CommunityAnswer
0points
0out of 0found this answer helpful.
answer 2
You don't need a data plan to download the messages but you do need to turn on your data under mobile networks, then Data enabled. It doesn't charge you data to download those messages. All they are are picture mail type messages.
answered 7 months ago
Customer avatar
by
Spiffy
Moline, IL, USA
0points
0out of 0found this answer helpful.
Question

How can I transfer the pictures that I have taken with my Alcatel to my PC?

asked 7 months ago
Customer avatar
by
Jack
Missouri, USA
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, the pictures from this phone can be transferred to a pc.
answered 6 months ago
Customer avatar
by
CommunityAnswer
0points
0out of 0found this answer helpful.
answer 2
You can transfer them multiple ways. You can either email them to yourself if you have WiFi or data, transfer them to the mini SD card in your phone then read them from the card on your PC using a SD card reader, transfer them directly if you set up file sharing over your network with an app that supports network sharing or you can even use Bluetooth sharing if your PC has it (some laptops do.) All the methods are not super easy if you aren't familiar with these technologies but hopefully this will get the ball rolling. Search through Google and you can get more information. Good luck!
answered 7 months ago
Customer avatar
by
Spiffy
Moline, IL, USA
0points
0out of 0found this answer helpful.
Question

Is it possible to get the google play store on this phone?

asked 6 months ago
Customer avatar
by
Sticks
on Alcatel ONE TOUCH Premiere™
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
This phone does not have the Google play store on it.
answered 5 months, 3 weeks ago
Customer avatar
by
CommunityAnswer
0points
0out of 0found this answer helpful.
answer 2
No, however you can still get apps through other services like amazon or app websites. The Google Play store is blocked.
answered 6 months ago
Customer avatar
by
Spiffy
Moline, IL, USA
0points
0out of 0found this answer helpful.
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